Responsible Gaming at bd89f — Play Within Your Limits

1 Our Commitment to Responsible Gaming

bd89f was built for players across Bangladesh who enjoy casino games, live roulette, cricket betting, and slots as a form of entertainment. We take the position that gambling, when approached responsibly, is a legitimate leisure activity — but we also recognise that for a small number of people, it can develop into a harmful pattern of behaviour. That is why responsible gaming is not an afterthought at bd89f; it is a core part of how we operate.

Every feature on the bd89f platform has been designed with player safety in mind. From the moment you register, our systems monitor for signs of at-risk play, and our support team is trained to respond with empathy and practical guidance. We maintain a strict policy of never targeting players who have self-excluded, never sending marketing communications to players who have opted out, and never encouraging players to chase losses or exceed their stated limits.

We ask all bd89f players to take a few minutes to read this page in full. Understanding the tools available to you — and knowing when and how to use them — is the first step toward a gaming experience that stays fun, safe, and within your control.

2 18+ Age Restriction

bd89f operates a strict minimum age policy. You must be 18 years of age or older to register, deposit, play, or withdraw on the bd89f platform. This rule applies to all players in Bangladesh without exception. Gambling by minors is harmful, and bd89f takes every reasonable step to prevent it.

How bd89f Enforces the 18+ Rule

• Registration screening: At the point of registration, players are required to confirm their date of birth. Any account registered with a date of birth suggesting the player is under 18 is immediately flagged and suspended pending verification.
• KYC document check: Before processing a first withdrawal, bd89f requires a government-issued identity document — such as a Bangladesh National Identity Card (NID) or passport — to confirm the player's age and identity.
• Ongoing monitoring: bd89f's risk team conducts periodic reviews of account activity to identify accounts that may be operated by minors using a false date of birth. Accounts found to be in violation are permanently closed and any winnings are forfeited.
• Zero tolerance for sharing accounts: Players must never share their bd89f account credentials with another person, particularly a minor. If we have reason to believe an account is being shared, it will be suspended pending investigation.

Protecting Young People in Your Household

If you share a device with younger family members, we strongly recommend using parental control software to restrict access to gambling sites. Keep your bd89f login credentials private and always log out of your account when your session ends. Bangladesh's growing population of smartphone users means that many households share devices — taking these precautions is a simple but effective safeguard.

3 Recognising Problem Gambling

Problem gambling rarely announces itself all at once. It tends to develop gradually — what starts as casual entertainment can, over time, shift into something that causes financial strain, emotional distress, or damage to personal relationships. Recognising the early warning signs is one of the most effective ways to prevent gambling from becoming a serious problem.

bd89f encourages all players to honestly reflect on their gambling behaviour from time to time. The following self-assessment questions can help you gauge whether your relationship with gambling remains healthy.

If you answered yes to two or more of these questions, it may be a sign that gambling is having a negative impact on your life. We encourage you to use the tools described in the sections below, or to contact bd89f's responsible gaming team directly for confidential, judgement-free guidance.

4 Self-Exclusion & Time-Out

bd89f offers two levels of voluntary account restriction for players who feel they need a break from gambling: a short-term Time-Out and a longer-term Self-Exclusion. Both can be activated directly from your account settings or by contacting our support team at [email protected].

Time-Out

A Time-Out is a short voluntary break from the bd89f platform. You can select a period of 24 hours, 7 days, or 30 days. During a Time-Out, your account is suspended — you cannot log in, place bets, or deposit funds. At the end of the Time-Out period, your account is automatically reactivated unless you choose to extend the break or escalate to a full self-exclusion.

Time-Out is designed for players who want a brief pause to regain perspective, manage a busy period, or simply take a planned break. It does not require you to close your account permanently and carries no penalty on your balance or bonus status.

Self-Exclusion

Self-Exclusion is a more substantial commitment for players who feel that a longer or open-ended break from gambling is necessary. bd89f offers the following self-exclusion periods:

• 6 months — A meaningful break with a defined end date.
• 1 year — A longer period of protection for those who need more time away.
• 3 years — For players who want an extended period before reconsidering their relationship with gambling.
• Permanent / Lifetime — For players who wish to close their bd89f account indefinitely, with no option to reopen.

During any self-exclusion period, your account is fully locked, all promotional communications are suspended immediately, and your details are flagged so that any attempt to create a new bd89f account under the same identity is blocked. If you attempt to reopen an account during a self-exclusion period, bd89f will decline the request and remind you of the active exclusion.

We strongly encourage players who are self-excluding to also consider installing third-party blocking software on their devices, which prevents access to all gambling websites — not just bd89f. This additional layer of protection can be very effective during the early stages of a gambling break.

5 Deposit & Spending Limits

One of the most practical ways to keep gambling under control is to set hard limits on how much money enters your bd89f account within a given timeframe. bd89f's limit system is flexible, immediate, and entirely in your hands.

Types of Limits Available

• Daily Deposit Limit: The maximum total amount you can deposit across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer) within any 24-hour period.
• Weekly Deposit Limit: The maximum total amount you can deposit within any rolling 7-day period.
• Monthly Deposit Limit: The maximum total amount you can deposit within any calendar month.
• Session Loss Limit: The maximum amount you can lose within a single gaming session before the platform automatically ends your session.
• Wagering Limit: A cap on the total value of bets you can place within a defined period, independent of deposit activity.

How Limits Work in Practice

When you reduce an existing limit, the new lower limit takes effect immediately. This is an intentional design choice — it ensures that a player who decides in the moment to tighten their controls is protected right away, without a cooling-off delay that could undermine the decision.

When you request to increase an existing limit, a mandatory 7-day cooling-off period applies. This delay is designed to prevent impulsive increases during a period of heightened play. You may cancel an increase request at any time before the 7-day period expires.

All limit changes are logged in your account history and can be reviewed at any time from your bd89f account dashboard. Limits apply across all game types on the platform — roulette, cricket betting, slots, and live dealer games are all subject to the same caps.

6 Player Protection Tools

Beyond deposit limits and self-exclusion, bd89f provides a range of additional tools designed to give you meaningful visibility and control over your play. All tools are accessible from your account settings without the need to contact support.

bd89f reviews its suite of player protection tools on a regular basis and introduces new features as player needs evolve. If you have a suggestion for a tool that would help you or other players stay in control, contact our responsible gaming team — your feedback is taken seriously.

7 Support & Resources

If you believe that gambling is causing harm to you or someone close to you, please know that support is available and that seeking help is a sign of strength, not weakness. bd89f encourages players to reach out — to us directly, or to one of the external support resources listed below — without delay.

What bd89f Can Do For You

Our responsible gaming team is trained to listen without judgement and to help you understand and activate the tools available on the bd89f platform. We can assist you with:

• Immediately activating a Time-Out, Cool-Off, or Self-Exclusion on your account.
• Reviewing and reducing your deposit or loss limits on the spot.
• Providing a summary of your recent account activity to help you understand your gambling patterns.
• Connecting you with external counselling and problem gambling support resources appropriate for players in Bangladesh.
• Processing an account closure request and ensuring all marketing communications are stopped immediately.

Talking to Someone You Trust

Sometimes the most important step is simply talking openly about a gambling concern with a trusted friend, family member, or colleague. People who are close to you may have already noticed changes in your behaviour and may be ready to offer support. Reaching out to someone you trust can reduce the isolation that often accompanies problem gambling and is frequently the starting point for recovery.

General Wellbeing Support in Bangladesh

While dedicated gambling support services are still developing in Bangladesh, general mental health and financial counselling organisations can provide meaningful assistance to individuals experiencing gambling-related difficulties. bd89f encourages players who are struggling to reach out to a qualified counsellor or mental health professional in their area — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or anywhere across Bangladesh.

8 Contact bd89f Support

bd89f's responsible gaming support team is available seven days a week. All communications are treated as strictly confidential. Whether you want to activate a protection tool, ask a question about your account activity, or simply talk through a concern, we are here to help.

You can also access all responsible gaming tools without contacting support by logging in to your bd89f account and navigating to Account Settings → Responsible Gaming. From there you can set or adjust deposit limits, activate a Time-Out, request a Self-Exclusion, review your activity history, and manage your marketing preferences — all in one place.

bd89f is committed to making responsible gaming tools easy to find and easy to use. If you encounter any difficulty accessing these features, contact us immediately and we will resolve the issue as a matter of priority.